Shipping policy

We offer Standard Flat Rate Shipping or Expedited Shipping through US Postal Service and UPS. Orders over $100.00 receive free shipping!

How fast will my order ship?

Please allow 48 – 72 hours for your order to be processed and to receive your tracking number/confirmation of order shipment. During high-volume periods (including but not limited to: holidays, major sales, and collab drops), please allow up to 5 – 7 business days. 

2025 Holiday Season: Due to a high volume of bracelet orders, please allow 7-14 business days for your bracelet orders to ship. Order by 12/8 for guaranteed delivery by 12/22!

If you purchase expedited shipping, please be aware that our fulfillment is Monday-Friday. If you order on a Saturday or Sunday for expedited delivery, the order will not be fulfilled until Monday. Due to a high volume of bracelet orders, expedited delivery is not available for the bracelets. If you do need your bracelets for a gift or specific date earlier than 12/22, please add a note at cart to your order or send me an email after your order. Thank you!

I haven’t received my order yet; what should I do?

Here’s how it works: Once your order is ready to ship, you will receive an email containing your tracking information. You can use this information to track the movement of your package. If it says it has been delivered, here are some helpful checks:

Confirm that the address you provided us is complete and accurate

Check your order confirmation email to see whether your order is arriving via US Postal Service or UPS

Check around your home or building

Allow until the end of the day or the next day for the package to show up

If you’ve exhausted this list and still can’t find your order, please email us at hello@sirenswimco.com